1.		Best pratices in the US lodging inustry: overview, methods and champions / Laurette Dubé [et al.] Coautor: Dubé, Laurette Enz, Cathy A. Renaghan Siguaw, Judy
2.		Best practices in service quality / Cathy A. Enz, Judy Siguaw Autor: Enz, Cathy A. Coautor: ; Siguaw, Judy
3.		Managing for excellence : conclusions and challenges from of best practices in the U.S. lodging industry / Laurette Dubé [et al.] Resp- Sec.: Dubé, Laurette Enz, Cathy A. Renaghan, Leo M. Siguaw, Judy
4.		Voices from the field: GMs' responses to the events of September 11, 2001 / Masako S. Taylor, Cathy A. Enz Autor: Taylor, Masako S. Coautor: ; Enz, Cathy A.
5.		The safety and security of U. S. hotels: a post 9-11 report / Cathy A. Enz, Masako S. Taylor Autor: Enz, Cathy A. Coautor: ; Taylor, Masako S. Taylor