1.		Best practices in human resources / Cathy A. Enz, Judy A. Signaw Autor: Enz, Cathy A. Coautor: ; Siguaw, Judy
2.		Adoption of information technology in U.S. hotels: strategically driven objectives / Judy A. Siguaw, Cathy A. Enz, Karthik Namasivayam Autor: Siguaw, Judy Coautor: ; Enz, Cathy A. Namasivayam, Karthik
3.		Best practices in service quality / Cathy A. Enz, Judy Siguaw Autor: Enz, Cathy A. Coautor: ; Siguaw, Judy
4.		Managing for excellence : conclusions and challenges from of best practices in the U.S. lodging industry / Laurette Dubé [et al.] Resp- Sec.: Dubé, Laurette Enz, Cathy A. Renaghan, Leo M. Siguaw, Judy
5.		Voices from the field: GMs' responses to the events of September 11, 2001 / Masako S. Taylor, Cathy A. Enz Autor: Taylor, Masako S. Coautor: ; Enz, Cathy A.
6.		The best of times, the worst of times: differences in hotel performance following 9-11 / Cathy A. Enz, Linda Canina Autor: Enz, Cathy A. Coautor: ; Canina, Linda