Loyalty runs deeper than thread count: an exploratory study of gay guest preferences and hotelier perceptions / Orie Berezan [et al.]
The Ottoman Empire's first attempt to establish hotels in Istanbul: The Ottoman Imperial Hotels Company / Aytug Arslan, Hasan Ali Polat
Tourism site location based on a genetic algorithm / Pedro Godinho, Manuela Silva, Luiz Moutinho
Premiados nove hotéis portugueses de sonho : World Travel Awards / Francisco Duarte
The impact of innovation on firms' performance: an analysis of the hotel sector in Majorca / María Tugores, Dolores García
Experiencing buddhism in Chinese hotels: toward the construction of a religious lodging experience / Kam Hung
Prioritisation of the hotel attributes according to their influence on satisfaction: A comparison of two techniques / Tahir Albayrak, Meltem Caber
Eventos: O que procuram os profissionais nos hotéis? / Marta Barradas
Marketing digital ganha terreno em 2015 / Publituris Hotelaria
Factors affecting customer satisfaction in responses to negative online hotel Reviews: the impact of empathy, paraphrasing, and speed / Hyounae Min, Yumi Lim, Vincent P. Magnini
Hotel cancelation policies, distributive and procedural fairness, and consumer patronage: a study of the lodging industry / Scott J. Smith [et al.]
Website adoption and performance by Iranian hotels / Shahram Salavati, Noor Hazarina Hashim
Winners and losers during the great recession: the positive impact of marketing expenditures / Amrik Singh, Chekitan S. Dev
Observatório do turismo de Lisboa : Dados de Abril 2015 / Vítor Costa
An analysis of Spanish hotel efficiency / Manuel Angel Fernández, Rafael Becerra
The effect of tourism clusters on U.S. hotel performance / Angel Peiró-Signes [et al.]
Business model innovation and business concept innovation as the context of incremental innovation and radical innovation / Jaime E. Souto
Hotel Classification Systems: Recurrence of criteria in 4 and 5 stars hotels. / World Tourism Organization (UNWTO)
Hotel theming in China: a qualitative study of practitioners’ views / Philipp Wassler, Xiang (Robert) Li, Kam Hung
Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry / Tijana Radojevic, Nemanja Stanisic, Nenad Stanic