
1.		Hospitality managers' communication practices / Judi Brownell Autor: Brownell, Judi
2.		Communication and the service encounter : The value of convergence / Beverley Sparks, Victor, J. Callan Autor: Sparks, Beverley Coautor: ; Callan, Victor J.
3.		La "communication clients" dans les industries de l'accueil / Michel Balfet Autor: Balfet, Michel
4.		L'accueil touristique vu comme comportement de communication / Marc Laplante Autor: Laplante, Marc
5.		Valença / J. Marques Rocha Autor: Rocha, J. Marques Data Publicação: 1991 COTA(S): 5905
6.		El branding interactivo / Angel del Pino Autor: Del Pino, Angel
7.		Mercados emissores : fontes de informação acessíveis no mercado / Mário Jorge Azevedo Ferreira Autor: Ferreira, Mário Jorge Azevedo
8.		Round table of bankers and SMEs : final report, Eindhoven (Holanda), June 1996 / European Commission Data Publicação: 1996 Col.autor: Round table of bankers and SMEs. 1996 COTA(S): 6365
9.		Le marketing des villes : un défi pour le développement stratégique / Patrice Noisette, Franck Vallérugo Autor: Noisette, Patrice Data Publicação: 1996 Coautor: Vallérugo, Franck COTA(S): 6400
10.		Formation de formateurs / Organisation Mondiale du Tourisme Data Publicação: 1996 Col.autor: OMT COTA(S): 6654