1.		The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship: An empirical examination of Australian and Taiwanese born tourism employees / Yu-Ting Huang, Sharyn Rundle-Thiele Autor: Yu-Ting, Huang Coautor: ; Rundle-Thiele, Sharyn COTA(S): RE-1193
2.		Muitos dos operadores foram apostando na sua formação / Rui Ochôa Autor: Ochôa, Rui COTA(S): RP-1824
3.		Investigating the effects of job demands and job resources on cabin crew safety behaviors / Ching-Fu Chen, Shu-Chuan Chen Autor: Ching-Fu, Chen Coautor: ; Shu-Chuan, Chen COTA(S): RE-1193
4.		Lisboa precisa ou não de um novo centro de congressos? / Raquel Relvas Neto Autor: Neto, Raquel Relvas COTA(S): RP-381
5.		Plagiste, une profession en quête de reconnaissance / René Colomban Autor: Colomban, René COTA(S): RE-410
6.		X Congresso ADHP discutiu "Os desafios do director hoteleiro do séc. XXI / Manuel Ai Quintas Autor: Quintas, Manuel Ai COTA(S): RP-1275
7.		Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity / Chung-Jen Wang, Huei-Ting Tsai, Ming-Tien Tsai Autor: Wang, Chung-Jen Coautor: ; Tsai, Huei-Ting Tsai, Ming-Tien COTA(S): RE-1193
8.		An investigation into the relationship between hospitality employees’ work–family conflicts and their leisure intentions / Xinyuan (Roy) Zhao, Hailin Qu, Jingyan Liu Autor: Zhao, Roy Xinyuan Coautor: ; Hailin, Qu Jingyan, Liu COTA(S): RE-1268
9.		The impact of frontline employees’ work–family conflict on customer satisfaction: the mediating role of exhaustion and emotional displays / Xinyuan (Roy) Zhao, Anna S. Mattila, Nei Na Ngan Autor: Zhao, Roy Xinyuan Coautor: ; Mattila, Anna S. Nei, Na Ngan COTA(S): RE-1268
10.		The Asia-Pacific tourism workforce of the future: using delphi techniques to identify possible scenarios / David J. Solnet [et al.] Resp- Sec.: Solnet, David J. Baum, Tom Kralj, Anna Robinson, Richard N.S. Ritchie, Brent W. Olsen, Mark COTA(S): RE-111