Evaluating small travel agency productivity / Patricia Wood DuVall, Ray M. Haynes, Lawrence J. Truitt

Autor: DuVall, Patricia Wood Coautor: ; Haynes, Ray M.
Truitt, Lawrence J.

The travel and tourism industry in Canada

Mystery shopper research : when properly used a powerful tool for monitoring and correcting service levels in travel agencies / Eric Sondervan, Ad Schalekamp

Autor: Sondervan, Eric Coautor: ; Schalekamp, Ad

Protection of the tourist in the countries of the European Community [[policopiado]] : summary / BEUC

Data Publicação: 1988 Col.autor: BEUC

COTA(S): 88-CE

Leisure industries : travel agents in Europe / Christine Smith e Paul Jenner

Autor: Smith, Christine Coautor: ; Jenner, Paul

Occasional studies : who owns whom in the European travel trade / Marion Bywater

Autor: Bytwater, Marion

Travel & tourism analyst database : USA

Travel Industry Monitor / Economist Intelligence Unit

Data Publicação: 1990- Co col. autor sec.: The Economist Intelligence Unit

COTA(S): RE-1743

Convention AIH/FUAAV 1979 : convention hotelière internationale relative aux contrats entre hoteliers et agents de voyages / Association International de L'hôtellerie; FUAAV

Data Publicação: 1979 Col.autor: Convention AIH/FUAAV

COTA(S): 2625; 2625-A

Décret d'application de la loi du 13 juillet 1992