1.		The roles of quality and intermediary constructs in determining festival attendees' behavioral intention / So Yon Lee, James F. Petrick, John Crompton Autor: So, Yon Lee Coautor: ; Petrick, James F., co-autor Crompton, John, co-autor
2.		The effect of tourism services on travelers' quality of life / Janet D. Neal Muzaffer Uysal, M. Joseph Sirgy Autor: Neal, Janet D. Coautor: ; Uysal, Muzaffer, co-autor Sirgy, M. Joseph, co-autor
3.		Perception and attitude of Hong Kong hotel guest-contact employees towards tourists from Mainland China / Sylvester Yeung, Cherry Leung Autor: Yeung, Sylvester Coautor: ; Leung, Cherry, co-autor
4.		CHAID-based segmentation: international visitors' trip characteristics and perceptions / Cathy H. C. Hsu, Soo K. Kang Autor: Hsu, Cathy H.C. Coautor: ; Soo, K. Kang, co-autor
5.		Perceptions of chinese hotels / Chris Ryan, Gu Huimin Autor: Ryan, Chris Coautor: ; Huimin, Gu, co-autor
6.		Assessing asymmetric effects in the formation of employee satisfaction / Kurt Matzler, Birgit Renzl Autor: Matzler, Kurt Coautor: ; Renzl, Birgit
7.		The perception of Portugal as a tourist destination / Patricia Miguel Autor: Miguel, Patricia
8.		The effects of quality and satisfaction on awareness and behavioral intentions: exploring the role of a wine festival / Jingxue Jessica Yuan, Soocheong Shawn Jang Autor: Jingxue, Jessica Yuan Coautor: ; SooCheong, Shawn Jang, co-autor
9.		Destination evaluation: the role of prevous travel experience and trip characteristics / Pamela A. Weaver, karin Weber, Ken W. McCleary Autor: Weaver, Pamela A. Coautor: ; Weber, Karin, co-autor McCleary, Ken W., co-autor
10.		The design and management of ambience - implications for hotel architecture and service / Morten Heide, Kirsti Laerdal, Kjell Gronhaug Autor: Heide, Morten Coautor: ; Laerdal, Kirsti Gronhaug, Kjell
11.		The combined effects of the physical environment and employee behavior on customer perception of restaurant service quality / Eileen A. Wall, Leonard L. Berry Autor: Wall, Eileen A. Coautor: ; Berry, Leonard L., co-autor
12.		Guest satisfaction and restaurant performance / Sachin Gupta, Edward McLaughlin, Miguel Gomez Autor: Gupta, Sachin Coautor: ; McLaughlin, Edward Gomez, Miguel