1.		Effects of destination image and total perceived value on tourists' behavioral intentations: an investigation of domestic festival tourists / Mehmet Oguzhan Ìlban, Mehmet Kasli and Muammer Bezirgan Autor: Ìlban, Mehmet Oguzhan Coautor: ; Kasli, Mehmet Bezirgan, Muammer COTA(S): RE-1831
2.		Factors affecting customer satisfaction in responses to negative online hotel Reviews: the impact of empathy, paraphrasing, and speed / Hyounae Min, Yumi Lim, Vincent P. Magnini Autor: Hyounae, Min Coautor: ; Yumi, Lim Magnini, Vincent P. COTA(S): RE-1268
3.		How customer experience affects the customer-based brand equity for tourism destinations / Yan Yang, Xiaoming Liu, Jun Li Autor: Yan, Yang Coautor: ; Xiaoming, Lui Jun, Li COTA(S): RE-1562
4.		Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites / Qiuju Luo, Dixi Zhong Autor: Qiuju, Luo Coautor: ; Dixi, Zhong COTA(S): RE-1193
5.		Tourisme & marketing de contenu / Yann Gourvennec [et al.] Resp- Sec.: GOURVENNEC, Yann DAUM, Jérémie CROUZET, Florence SNELL, Wyllis STEIN, Gérald DALLEMAGNE, Julie Perroy, François Martín, David GOFF, Deborah Le PÔ, Frédéric Kepper, Sophie de COTA(S): RE-410
6.		If i was going to die i should at last be having fun: Travel blogs meaning and tourist experience / Carmela Bosanmgit, Sally Hibbert and Scott McCabe Autor: Bosangit, Carmela Coautor: ; Hibbert, Sally McCabe, Scott COTA(S): RE-1253
7.		Exploring electronic word-of-mouth (eWOM) in the consumer purchase decision-making process: the case of online holidays – Evidence from United Kingdom (UK) consumers / Cheng-Hao Chen [et al.] Resp- Sec.: Cheng-Hao, Chen Nguyen, Bang Klaus, Philipp "Phil" Meng-Shan, Wu COTA(S): RE-1562
8.		Word of mouth and satisfaction in cruise port destinations / Giovanni Satta [et al.] Resp- Sec.: Satta, Giovanni Parola, Francesco Penco, Lara Persico, Luca COTA(S): RE-1775
9.		Twenty-five years of word-of-mouth studies: a critical review of tourism research / IIenia Confente Autor: Confente, Ilenia COTA(S): RE-1610
10.		La photo, un support de communication de plus en plus exigeant / Damien Soissons, Hannah Eyraud Autor: Soissons, Damien Coautor: ; Eyraud, Hannah COTA(S): RE-410