Protected areas as attractions / Sandra Wall Reinius, Peter Fredman
Determinants of skills shortages and hard-to-fill vacancies in the hospitality sector / Andrés J. Marchante, Bienvenido Ortega, Ricardo Pagán
Plano Estratégico Nacional de Turismo 2006 - 2015 / Secretaria de Estado do Turismo
Tourism service quality begins at the airport / Roberto Rendeiro Martín-Cejas
El turismo justo y la creación de sistemas de producción de servicios turísticos responsables / Salvador Palomo Pérez
The perceived fairness of waitlist-management techniques for restaurants / Kelly A. McGuire, Sheryl E. Kimes
Madeira MICE : Madeira Islands MICE manual / Cristina Leitão
Low-cost airlines - International / Luc Citrinot, Murray Bailey
Examining the mediating role of festival visitors' satisfaction in the relationship between service quality and behavioral intentions / Shu Tian Cole, Steven F. Illum
An empirical study of the selected consequences of frontline employees' work-family conflict and family-work conflict / Osman M. Karatepe, Lulu Baddar
Examining the antecedents of destination loyalty in a forest setting / Joohyun Lee, Alan R. Graefe, Robert C. Burns
Japan - the Asia and Pacific intra-regional outbound series / World Tourism Organization