11.		Customer roles in self-service technology encounters in a tourism context / Petranka Kelly, Jennifer Lawlor and Michael Mulvey Autor: Kelly, Petranka Coautor: ; Lawlor, Jennifer Mulvey, Michael COTA(S): RE-1562
12.		The incidence of smartphone usage among tourists / Colin F. Mang, Linda A. Piper and Natalya R. Brown Autor: Mang, Colin F. Coautor: ; Piper, Linda A. Brown, Natalya R. COTA(S): RE-1610
13.		Decomposition of tourism greenhouse gas emissions: Revealing the dynamics between tourism economic growth, technological efficiency, carbon emissions / Ya-Yen Sun Autor: Ya-Yen, Sun COTA(S): RE-1193
14.		Construction and application of CAA model for intelligent tourism / Min Wei Autor: Min, Wei COTA(S): RE-1831
15.		Bouches-du-Rhône tourisme ouvre les portes du big data d'Orange : Le programme Flux Vision / Isabelle Brémond Autor: Brémond, Isabelle COTA(S): RE-410
16.		Observation des données de la téléphonie mobile : Des perspectives prometteuses qui restent à confirmer / Patrick Vece Autor: Vece, Patrick COTA(S): RE-410
17.		Portugal melhor posicionado em MI / Patrícia Afonso Autor: Afonso, Patrícia COTA(S): RP-381
18.		A Typology of Technology-Enhanced Tourism Experiences / Barbara Neuhofer, Dimitrios Buhalis, Adele Ladkin Autor: Neuhofer, Barbara Coautor: ; Buhalis, Dimitrios Ladkin, Adele COTA(S): RE-1610
19.		Tecnologia e aviação: duas realidades, um mesmo destino / Jorge Abrantes Autor: Abrantes, Jorge COTA(S): RP-1826
20.		Economic performance measurement systems for event planning and investment decision making / Maria Della Lucia Autor: Lucia, Maria Della COTA(S): RE-1193