41.		Créer application de m-tourisme : Conseils utiles à la lumière de l'expérience de Cityzeum Travel Mobile / Julien Laz Autor: Laz, Julien COTA(S): RE-411
42.		Créer une application mobile, ce n'est pas si facile! Les enseignements de Dismoioù / Gilles Barbier Autor: Barbier, Gilles COTA(S): RE-411
43.		Le mobile, un outil essentiel de la gestion de la relation clients du groupe Accor / Isabelle Birem, Mathieu Saccharin Autor: Birem, Isabelle Coautor: ; Saccharin, Mathieu COTA(S): RE-411
44.		Tourism, cultural heritage and e-services: using focus groups to assess consumer preferences / Wadim Strielkowski, Patrizia Riganti, Jing Wang Autor: Strielkowski, Wadim Coautor: ; Riganti, Patrizia Jing, Wang COTA(S): A-1529-Dg
45.		Urban adaptation to climate change in Europe : Challenges and opportunities for cities together with supportive national and European policies / European Environment Agency Data Publicação: 2012 Col.autor: European Environment Agency COTA(S): 14764-I; 14764-I.a; 14764-II; 14764-III; 14764-III.a
46.		Google marketing - a mais poderosa arma para atingir os seus clientes / Carlos Pinto Ascenção Autor: Ascenção, Carlos Pinto Data Publicação: 2011 COTA(S): 14956
47.		Tecnologias de Informação e Turismo: e-tourism / Hussein Hassan Autor: Hassan, Hussein COTA(S): 15105-Dg
48.		WhitePaper : a reform process for a more relevant UNWTO / OMT Data Publicação: 2011 Col.autor: OMT COTA(S): 15799
49.		Customer relationship management in tourism: management needs and research applications / Christine A. Vogt Autor: Vogt, Christine A. COTA(S): RE-111
50.		Change in the managerial efficiency and management techonology of hotels: an application to Thailand / Akarapong Untong [et al.] Resp- Sec.: Untong, Akarapong Kaosa-Ard, Mingsarn Santos, Vicente Rey-Maquieira, Javier COTA(S): RE-1822