11.		A comparative analysis of major online review platforms: implications for social media analytics in hospitality and tourism / Zheng Xiang, [et al.] Resp- Sec.: Zheng, Xiang Qianzhou, Du Yufeng, Ma Weiguo, Fan
12.		The almost imperceptible impact of tourism research on policy and pratice / Rhodri Thomas and Neil Ormerod Autor: Thomas, Rhodri Coautor: ; Ormerod, Neil
13.		A novel decision support model for satisfactory restaurants utilizing social information: a case study of TripAdvisor.com / Hong-yu Zhang [et al.] Resp- Sec.: Hong-yu, Zhang Pu, Ji Jian-qiang, Wang Xiao-hong, Chen
14.		Understanding sustainability behaviour: the relationship between information acquisition, proactivity and performance / Lluís Garay, Xavier Font and Jorge Pereira-Moliner Autor: Garay, Lluis Coautor: ; Font, Xavier Pereira-Moliner, Jorge
15.		'You will like it!' using open data to predict tourists' response to a tourist attraction / Eleonora Pantano, Constantinos-Vasilios Priporas and Nikolaos Stylos Autor: Pantano, Eleonora Coautor: ; Priporas, Constantinos-Vasilios Stylos, Nikolaos
16.		The power of persuasive communication to influence sustainable holiday choices: appealing to self-benefits and norms / Gerben Hardeman, Xavier Font and Jeroen Nawijn Autor: Hardeman, Gerben Coautor: ; Font, Xavier Nawijn, Jeroen
17.		A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites / Khaldoon Nusair [et al.] Resp- Sec.: Nusair, Khaldoon Hua, Nan Ozturk, Ahmet Butt, Irfan
18.		Lieux temporaires de communication ou d'information / Ed. Klépierre et Qualiquanti [et al] Resp- Sec.: Bisseliches, Thierry Roy, Émilie Pereira, José-Louis Martinetti, Jean-Pierre Olive, Éric Belloir, Nathalie Briand, Baptiste Sire, Isabelle Boulin, Jean-Luc Chappaz, Didier Onfray, Bertrand Col.autor: Klépierre Qualiquanti
19.		Observer pour agir / Patrick Vece [et al.] Resp- Sec.: Vece, Patrick Marques, Bruno Labonne, Félix Beesau, Hugues Ponti, Olivier Lehmann, Gwenaëlle Detemmerman, Simon Gitton, François-Pierre Hillaireau, Fabrice Viscart, Jessica Meunier, Emmanuel Berlingué, Christel Contet, Jean-Michel Bianquis, Frédéric Poursain, François Dumortier, Sophie
20.		The signalling effect of eco-labels in modern coastal tourism / Augusto Cerqua Autor: Cerqua, Augusto