Strategic approaches to lodging excellence : a look at the industry's overall best-practice champions / Laurette Dubé, Leo M. Renaghan
Improving performance in small and medium-sized hotels: the swiss experience / Macy Marvel [et al.]
Association meeting planners' loyalty to hotel chains / Karin Weber
The significance of SMEs in europe's tourism supply / Manfred Kohl
SMES in the hotel industry : recent experience and prospects for the future / Allain-Philippe Feutré
Distribution des prestations hôtelières, politiques de prix et internet / Peter O'Connor
Budget hotels in Europe / Macy Marvel
SMEs in the hotel industry: recent experience and prospects for the future / Allain-Philippe Feutré
El papel de los recursos humanos como apoyo a la estrategia de expansión / Javier Alonso Cases
People's perceptions of foreign hotel chains in China's market: an empirical study of the effects of country of origin and corporate identity / Lianxi Zhou, Iain Murray, Brian Zhang