Making reservations online: The impact of consumer-written and system-aggregated user-generated content (UGC) in travel booking websites on consumers' behavioral intentions / Seunga Venus Jin and Joe Phua

Seunga, Venus Jin; Phua, Joe

Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 33, nº 1 - 3 (January - April 2016), p. 101 - 117

Viagens; Reservas; Internet; Consumo turístico; Comportamento; Comportamento turístico; Satisfação dos consumidores