71.		The evolution of expectations of and attitudes toward online travel agencies over time / Hong-Youl Ha and Swinder Janda Autor: Hong-Youl, Ha COTA(S): RE-1562
72.		A modified model for hotel website functionality evaluation / Daniel Leung, Rob Law and Hee "Andy" Lee Autor: Leung, Daniel COTA(S): RE-1562
73.		Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law Autor: Schuckert, Markus COTA(S): RE-1562
74.		Place familiarity and attachment: Moderators of the relationship between readers' credibility assessment of a travel blog and review acceptance / Wee-Kheng Tan and Yun-Ghang Chang Autor: Wee-Kheng, Tan COTA(S): RE-1562
75.		Using twitter data for cruise tourism marketing and research / Seunghyun "Brian" Park, Chihyung "Michael" Ok and Bongsug "Kevin" Chae Autor: Seunghyun, "Brian" Park COTA(S): RE-1562
76.		Outcomes of destination marketing organization website navigation: The role of telepresence / Juwon Choi, Chihyung (Michael) Ok and Sooyoung Choi Autor: Juwon, Choi COTA(S): RE-1562
77.		Making reservations online: The impact of consumer-written and system-aggregated user-generated content (UGC) in travel booking websites on consumers' behavioral intentions / Seunga Venus Jin and Joe Phua Autor: Seunga, Venus Jin COTA(S): RE-1562
78.		Online consumer review factors affecting offline hotel popularity: Evidence from tripadvisor / Karen L. Xie, Chihchien Chen and Shinyi Wu Autor: Xie, Karen Lijia COTA(S): RE-1562
79.		Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law Autor: Xianwei, Liu COTA(S): RE-1562
80.		Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern / Beverley A. Sparks, Kevin Kam Fung So, Graham L. Bradley Autor: Sparks, Beverley COTA(S): RE-1193

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