81.		Online consumer review factors affecting offline hotel popularity: Evidence from tripadvisor / Karen L. Xie, Chihchien Chen and Shinyi Wu Autor: Xie, Karen Lijia Coautor: ; Chihchien, Chen Shinyi, Wu COTA(S): RE-1562
82.		Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law Autor: Xianwei, Liu Coautor: ; Schuckert, Markus Law, Rob COTA(S): RE-1562
83.		Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern / Beverley A. Sparks, Kevin Kam Fung So, Graham L. Bradley Autor: Sparks, Beverley Coautor: ; So, Kevin Kam Fung Bradley, Graham COTA(S): RE-1193
84.		The effect of social capital and altruism on seniors' revisit intention to social network sites for tourism-related purposes / Myung Ja Kim, Choong-Ki Lee, Mark Boon Autor: Myung-Ja, Kim Coautor: ; Choong-Ki, Lee Boon, Mark COTA(S): RE-1193
85.		In search of patterns among travellers' hotel ratings in TripAdvisor / Snehasish Banerjee, Alton Y. K. Chua Autor: Banerjee, Snehasish Coautor: ; Chua, Alton Y. K. COTA(S): RE-1193
86.		A dynamic linear model to forecast hotel registrations in Puerto Rico using Google Trends data / Roberto Rivera Autor: Rivera, Roberto COTA(S): RE-1193
87.		Online branding: Development of hotel branding through interactivity theory / Albert A. Barreda [et al.] Resp- Sec.: Barreda, Albert A. Bilgihan, Anil Nusair, Khaldoon Okumus, Fevzi COTA(S): RE-1193
88.		Travelers' use of social media: A clustering approach / Suzanne Amaro, Paulo Duarte, Carla Henriques Autor: Amaro, Suzanne Coautor: ; Duarte, Paulo Henriques, Carla COTA(S): RE-1253
89.		What makes an online consumer review trustworthy? / Raffaele Filieri Autor: Filieri, Raffaele COTA(S): RE-1253
90.		Travel websites: Changing visits, evaluations and posts / Fred Bronner, Robert de Hoog Autor: Bronner, Fred Coautor: ; Hoog, Robert de COTA(S): RE-1253