Value-creating assets in tourism management: Applying marketing's service-dominant logic in the hotel industry / Mary FitzPatrick, Janet Davey, Lisa Muller, Howard Davey

AUTOR(ES): FitzPatrick, Mary; Davey, Janet; Muller, Lisa; Davey, Howard

IN: Tourism Management. - London, 1982, ISSN 0261-5177. - Vol. 36 (June 2013), p. 86 - 98

ASSUNTOS: Gestão hoteleira; Valorização de recursos; Análise de actividade; Serviços hoteleiros