Turismo de Portugal - Airport-restaurant service quality in Hong Kong : an application of Servqual / Vicent C. S. Heung, M. Y. Wong, Hailin Qu

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Airport-restaurant service quality in Hong Kong : an application of Servqual / Vicent C. S. Heung, M. Y. Wong, Hailin Qu

Publicação: [S.l.: s.n.]

IN: Cornell Hotel and Restaurant Administration Quartely. - Ithaca. - Vol. 41, nº3 (June 2000), p. 86.96; RE-1268

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