Oportunidades para os destinos usarem as redes sociais para co-criar / John T. Bowen
COTA(S): RP-1789
Marketing for Hospitality and Tourism / Philip R. Kotler
COTA(S): 14760
Marketing for Hospitality and Tourism / Philip Kotler
COTA(S): 658.8 KOT MAR
Restaurant marketing for owners and managers / Shock, Patti J.
COTA(S): 16734
Hotel management loyalty: a strategic commitment / John T. Bowen, Stowe Shoemaker