Servant versus authentic leadership: assessing effectiveness in China's hospitality industry / Qian Ling, Fang Liu and Xiaoyi Wu
COTA(S): RE-1268
Assessing the effectiveness of empowerment on service quality: a multi-level study of Chinese tourism firms / Meizhen Lin, Xiaoyi Wu and Qian Ling
COTA(S): RE-1193
The trickle-down effect of servant leadership on frontline employee service behaviors and performance: a multilevel study of Chinese hotels / Qian Ling, Meizhen Lin and Xiaoyi Wu
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