The influence of face on Chinese tourists' gift purchase behaviour: The moderating role of the gift - receiver relationship / Hailian Gao, Songshan (Sam) Huang and Graham Brown
COTA(S): RE-1193
Personal values and the theory of planned behaviour: A study of values and holiday trade-offs in young adults / Sheng Ye [et al.]
An investigation of multiple devices and information sources used in the hotel booking process / Hilary Catherine Murphy, Meng-Mei Chen and Mathieu Cossutta
Brand personality and culture: the role of cultural diferences on the impact of brand personality perceptions on tourists' visit intentions / Kurt Matzler [et al.]
Baby boomers turning grey: European profiles / Maria Teresa Pinheiro Melo Borges Tiago [et al.]
In pursuit of service excellence: investigating the role of psychological contracts and organizational identification of frontline hotel employees / Vinh Nhat Lu [et al.]
Deciding not to choose: Delegation to social surrogates in tourism decisions / Matthew J. Stone
What makes an online consumer review trustworthy? / Raffaele Filieri
COTA(S): RE-1253
The role of customer engagement in building consumer loyalty to tourism brands / Kevin Kam Fung So [et al.]
COTA(S): RE-111
Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks
COTA(S): RE-1562