The China outbound market: an evaluation of key constraints and opportunities / Li Zhou, Brian King and Lindsay Turner

Autor: Zhou, Li Coautor: ; King, Brian
Turner, Lindsay

Identifying the vacation travel innovator / Ronald E. Goldsmith and Stephen W. Litvin

Autor: Goldsmith, Ronald E. Coautor: ; Litvin, Stephen W.

Expectations for hotel service quality: do they differ from culture to culture? / Connie Mok and Robert W. Armstrong

Autor: Mok, Connie Coautor: ; Armstrong, Robert W.

Leisure traveler choice models of theme hotels using psychographics / Andreas H. Zins

Autor: Zins, Andreas H.

Involvement: travel motivation and destination selection / Bharath M. Josiam, George Smeaton, Christine Clements

Autor: Josiam, Bharath M. Coautor: ; Smeaton, George
Clements, Christine J.

Cartes de fidélité

La qualité c'est aussi celle des hommes / François Clair

Autor: Clair, François

Service quality, customer satisfaction, and customer value: a holistic perspective / Haemoon Oh

Autor: Oh, Haemoon

The organised travel market in Belgium / Rik De Keyser

Autor: De Keyser, Rik

Monitoring change and strategic decision making : limits and possibilities / Sophie Elias-Varotsis

Autor: Elias-Varotsis, Sophie