In-flight service performance and passenger loyalty: A cross-national (China/Korea) study of travelers using low-cost carriers / Heesup Han, Sunghyup Sean Hyun, Wansoo Kim
COTA(S): RE-1562
Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions / Dev Jani, Heesup Han
Overseas travelers’ decision formation for airport-shopping behavior / Heesup Han, Wansoo Kim, Sunghyup Sean Hyun