A qualidade não se faz proibindo / Raquel Relvas Neto

Autor: Neto, Raquel Relvas

COTA(S): RP-381

Personalização é a chave / Maria João Vieira Pinto

Autor: Pinto, Maria João Vieira

COTA(S): RP- 1837

Communication is key: The interaction of emotional labor strategies on hotel supervisors' turnover intentions in China / Shi Xu, Larry R. Martinez and Qin Lv

Autor: Shi, Xu

COTA(S): RE-1831

A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites / Khaldoon Nusair [et al.]

COTA(S): RE-1562

Using persuasive communication to co-create behavioural change - engaging with guests to save resources at tourist accomodation facilities / C. Warren, S. Becken and Coghlan

Autor: Warren, C.

COTA(S): RE-926

Lieux temporaires de communication ou d'information / Ed. Klépierre et Qualiquanti [et al]

COTA(S): RE-410

Customer satisfaction in portuguese Hotels: evidence for different regions and hotel segments / Luís Pacheco

Autor: Pacheco, Luís

COTA(S): RE-1831

Ecotourism social media iniciatives in China / Mingming Cheng [et al.]

COTA(S): RE-926

I will never go to Hong Kong again! How the secondary crisis communication of "Occupy Central" on Weibo shifted to a tourism boycott / Qiuju Luo and Xueting Zhai

Autor: Qiuju, Luo

COTA(S): RE-1193

Older adults' parasocial interaction formation process in the context of travel websites: The moderating role of parent-child geographic proximity / Insin Kim and Joonhyeong Joseph Kim

Autor: Insin, Kim

COTA(S): RE-1193