1. | Human resources and tourism: skills, culture and industry / Darren Lee-Ross, Josephine PryceAutor: Lee-Ross, Darren Data Publicação: 2010 Coautor: Pryce, Josephine COTA(S): 14959 | ||
2. | A study of service quality in small hotels and guesthouses / Nick Jonhns, Darren Lee-RossAutor: Johns, Nick Coautor: ; Lee-Ross, Darren |