Racial and ethnic differences in tipping: the role of perceived descriptive and injunctive tipping norms / Michael Lynn, Zachary W. Brewster
COTA(S): RE-1268
Restaurant tipping and service quality : a tenuous relationship / Michael Lynn
Experiments and quasi-experiments: methods for evaluating marketing options / Ann Lynn, Michael Lynn
Restaurant tips and service quality: a weak relationship or just wek measurement / Michael Lynn
Tip levels and service: an update extension and reconciliation / Michael Lynn
Ethnic differences in tipping: a matter of familiarity with tipping norms / Michael Lynn