Impact of customer relationship management on customer satisfaction: the case of a budget hotel chain / Roya Rahimi and Metin Kozak
COTA(S): RE-1562
Competitiveness of overseas pleasure destinations: a comparison study based on choice sets / Metin Kozak, Seongseop (Sam) Kim and Kaye Chon
COTA(S): RE-1610
Destinaton Competitiveness, the Environment and Sustainability : Challenges and Cases / Andres Artal-Tur
COTA(S): 19825
Tourists' shopping experiences at street markets: Cross-country research / Antónia Correia, Metin Kozak
COTA(S): RE-1193
Bargaining behavior and the shopping experiences of British tourists on vacation / Metin Kozak
Consumer Goals in Vacation Decision Making / Alain Decrop, Metin Kozak
Modelling Consumer Behavior: An Essay with Domestic Tourists in Turkey / Sirvan Sen Demir, Metin Kozak, Antonia Correia
Family Members and Vacation Satisfaction: Proposal of a Conceptual Framework / Metin Kozak, Teoman Duman
Impact of culture on tourist decision-making styles / Antónia Correia, Metin Kozak, João Ferradeira
COTA(S): Re-1610
Holiday taking decisions - the role of spouses / Metin Kozak
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