1.		In-flight service performance and passenger loyalty: A cross-national (China/Korea) study of travelers using low-cost carriers / Heesup Han, Sunghyup Sean Hyun, Wansoo Kim Autor: Heesup, Han Coautor: ; Hyun, Sunghyup Sean Kim, Wansoo COTA(S): RE-1562
2.		Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions / Dev Jani, Heesup Han Autor: Dev, Jani Coautor: ; Heesup, Han COTA(S): RE-1562
3.		Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness / Heesup Han, Sunghyup Sean Hyun Autor: Heesup, Han Coautor: ; Sunghyup, Sean Hyun COTA(S): RE-1193