61.		Sport! Tourism! Culture! / Joseph Kurtzman Autor: Kurtzman, Joseph
62.		Flysat: an index of consumer satisfaction with service offering in the airline industry / Philemon Oyewole Autor: Oyewole, Philemon
63.		Measurement and management issues in customer satisfaction research: review, critique and research agenda / Atila Yuksel, Fisun Yuksel Autor: Yüksel, Atila Coautor: ; Yüksel, Fisun
64.		The measurement of perceived differences in service quality - the case of health spas in Slovenia / Boris Snoj, Damijan Mumel Autor: Snoj, Boris Coautor: ; Mumel, Damijan
65.		The science and practice of persuasion / Robert B. Cialdini, Noah J. Goldstein Autor: Cialdini, Robert B. Coautor: ; Goldstein, Noah J.
66.		IV IV Jornadas técnicas de gestão dehotelaria e turismo / Universidade Internacional Data Publicação: 1992 Col.autor: Universidade Internacional
67.		Brand extension and customer loyalty: evidence from the lodging industry / Weizhong Jiang, Chekitan S. Dev, Vithala R. Rao Autor: Jiang, Weizhong Coautor: ; Dev, Chekitan S. Rao, Vithala R.
68.		The influence of selected behavioral and economic variables on perceptions of admission price levels / Seong-Seop Kim, John L. Crompton Autor: Kim, Seong-Seop Coautor: ; Cropmton, John L.
69.		Swiss travel market - aspects of consumer behaviour in an aging travel market / Thomas Bieger, Christian Laesser Autor: Bieger, Thomas Coautor: ; Laesser, Christian
70.		Small-scale event sport tourism: fans as tourists / Heather J. Gibson,Cynthia Willming, Andrew Holdnak Autor: Gibson, J. Heather Coautor: ; Willming, Cynthia Holdnak, Andrew
71.		Examining welcome center visitors' travel and information behaviors: does location of centers or residency matter? / Lori Pennington-Gray, Christine Vogt Autor: Pennington-Gray, Lori Coautor: ; Vogt, Christine A.
72.		The art and science of customer choice modeling: reflections, advances, and managerial implications / Rohit Verma, Gerhard Plaschka Autor: Verma, Rohit Coautor: ; Plaschka, Gerhard
73.		Individualism/collectivism as a moderating factor to the self-image congruity concept / Stephen W. Litvin, Goh Hwai Kar Autor: Litvin, Stephen W. Coautor: ; Kar, Goh Hwai
74.		The adoption of electronic commerce in the purchase of leisure travel components / Miguel moital, Roger Vaughan, Jonathan Edwards Autor: Moital, Miguel Data Publicação: [2003?] Coautor: Vaughan, Roger Edwards, Jonathan
75.		La imagen com factor clave del comportamiento del turista / Anahí González Morante, Isabel Sánchez García, Silvia Sanz Blas Autor: González Morante, Anahí Coautor: ; Sánchez García, Isabel, co-autor Sanz-Blas, Silvia, co-autor
76.		Destination loyalty: consumers' economic behavior / Joaquín Alegre, Catalina Juaneda Autor: Alegre, Joaquín Coautor: ; Juaneda, Catalina, co-autor
77.		A escolha do destino turístico a visitar - motivos da visita a áreas protegidas / Maria João Carneiro, Carlos Costa, John Crompton Autor: Carneiro, Maria João Data Publicação: 2006 Coautor: Costa, Carlos Crompton, John
78.		Representing protected areas: a critical discourse analysis of tourism destination building in a Greek travel magazine / Anastasia G. Stamou, Stephanos Paraskevopoulos Autor: Stamou, Anastasia G. Coautor: ; Paraskevopoulos, Stephanos
79.		Australia - the Asia and the Pacific intra-regional outbound series / World Tourism Organization Data Publicação: 2006 Col.autor: OMT
80.		Hong Kong - the Asia and Pacific intra-regional outbound series / World Tourism Organization Data Publicação: 2006 Col.autor: OMT