1.		The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm / Anita Zehrer, John C. Crotts, Vincent P. Magnini Autor: Zehrer, Anita Coautor: ; Crotts, John C. Magnini, Vincent P. COTA(S): RE-1193
2.		Understanding customer delight: an application of travel blog analysis / Vincent P. Magnini, John C. Crotts, Anita Zehrer Autor: Magnini, Vincent P. Coautor: ; Crotts, John C. Zehrer, Anita COTA(S): RE-111