
1.		Papers on the over 50s in the 90s : factors for successful marketing of products and services / European Society for Opinion and Marketing Research Data Publicação: [1991?] Coautor: Hesse, Wolfgang Boggia, Raimondo Martin, Barbara Yesk, Albert J. Kerr, Douglas Llewellyn, Brendan Donaubauer, Jochen Brandhorst, Bernhard Filomarino, Beatrice Cito Camden, Debra McColl-Kennedy, Janet Drummond, Vicki Smith, Greg Kreitzman, Leon Ziegler, Margret Chicou, Hubert
2.		Seminar on the ideal product, the ideal customer, the ideal company? : new perspectives in customer satisfaction research, London (UK) 27th-29th January 1993 / org. European Society for Opinion and Marketing Research Data Publicação: 1993
3.		Selecting tourist traffic by demarketing / M. A. Clements Autor: Clements, M. A.
4.		Olympulse VI : a post-event assessment of resident reaction to the XV olympic winter games / J.R. Brent Ritchie, Marcia Lyons Autor: Ritchie, J. R. Brent Coautor: ; Lyons, Marcia
5.		Rejuvenating holiday resorts - a spanish case study / Simon Curtis Autor: Curtis, Simon
6.		Une société de consommation recomposée / Robert Rochefort Autor: Rochefort, Robert
7.		Cinq tendances, quatre faits porteurs d'avenir : les principaux déterminants de la demande tourisitque des Français à l'horizon 2005 / Vincent Pacini Autor: Pacini, Vincent
8.		Learning about tourists from conversations: the over-55s in Majorca / Chris Ryan Autor: Ryan, Chris
9.		Quels hôtels de chaîne pour demain? / Patrick Babayou, Thierry Racaud Autor: Babayou, Patrick Coautor: ; Racaud, Thierry
10.		How consumers pick a hotel : strategic segmentation and target marketing / Dennis J. Cahill Autor: Cahill, Dennis J. Data Publicação: 1997
11.		The China outbound market: an evaluation of key constraints and opportunities / Li Zhou, Brian King and Lindsay Turner Autor: Zhou, Li Coautor: ; King, Brian Turner, Lindsay
12.		Identifying the vacation travel innovator / Ronald E. Goldsmith and Stephen W. Litvin Autor: Goldsmith, Ronald E. Coautor: ; Litvin, Stephen W.
13.		Expectations for hotel service quality: do they differ from culture to culture? / Connie Mok and Robert W. Armstrong Autor: Mok, Connie Coautor: ; Armstrong, Robert W.
14.		Leisure traveler choice models of theme hotels using psychographics / Andreas H. Zins Autor: Zins, Andreas H.
15.		Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens Autor: Kotler, Philip Data Publicação: 1999 Coautor: Bowen, John Makens, James C.
16.		Tourism marketing / Les Lumsdon Autor: Lumsdon, Les M. Data Publicação: 1997
17.		Involvement: travel motivation and destination selection / Bharath M. Josiam, George Smeaton, Christine Clements Autor: Josiam, Bharath M. Coautor: ; Smeaton, George Clements, Christine J.
18.		Cartes de fidélité
19.		La qualité c'est aussi celle des hommes / François Clair Autor: Clair, François
20.		Service quality, customer satisfaction, and customer value: a holistic perspective / Haemoon Oh Autor: Oh, Haemoon