11.		Tecnologia e sustentabilidade são as grandes tendências / José Luís Arnaut Autor: Arnaut, José Luís
12.		Como gerir os diferentes tipos de cancelamentos de reservas / Rita Soares Autor: Soares, Rita
13.		Direccionar propostas / Maria João Vieira Pinto Autor: Pinto, Maria João Vieira
14.		Não vamos ter preços mais baixos no mercado / José Luís Elias Autor: Elias, José Luís
15.		Temporal tourism booking decisions and the effect of message and goal framing / Arifur Rahman, Geoffrey I. Crouch and Irwin P. Levin Autor: Rahman, Arifur Coautor: ; Crouch, Geoffrey I, co-autor Levin, Irwin P., co-autor
16.		Tourists' temporal booking decisions: A study of the effect of contextual framing / Arifur Rahman, Geoffrey I. Crouch and Jennifer H. Laing Autor: Rahman, Arifur Coautor: ; Crouch, Geoffrey I, co-autor Laing, Jennifer H., co-autor
17.		The influence of trust perceptions on German tourists' intention to book a sustainable hotel: a new approach to analysing marketing information / Sindhuri Ponnapureddy [et al.] Resp- Sec.: Ponnapureddy, Sindhuri Priskin, Julianna Ohnmacht, Timo Vinzenz, Friederike Wirth, Werner
18.		Tourism, information technologies and sustainability: an exploratory review / Stefan Gössling Autor: Gössling, Stefan
19.		May I sleep in your bed? Getting permission to book / Logi Karlsson, Astrid Kemperman and Sara Dolnicar Autor: Karlsson, Logi Coautor: ; Kemperman, Astrid D.A.M. Dolnicar, Sara
20.		Brand equity research using online customer ratings of Spanish hotels / Ismael P. Soler and Germán Gémar Autor: Soler, Ismael P. Coautor: ; Gémar, Germán