The effect of airport atmospherics on satisfaction and behavioral intentions: testing the moderating role of perceived safety / Hyoungeun Moon, Hae Jin and Heesup Han

AUTOR(ES): Moon, Hyoungeun; Yoon, Hae Jin; Han, Heesup

IN: Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 34, n.º 4 - 6 (May - September 2017), p. 749 - 763

ASSUNTOS: Aeroportos; Serviços; Comércio; Segurança; Satisfação dos consumidores