An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travellers / Kyungsuk Hur [et al.]
When customers complain: the value of customer orientation in service recovery / Joanne Jung-Eun Yoo, Taegoo Terry Kim, Gyehee Lee
Intellectual Capital and Business Performance: What Structural Relationships Do They Have in Upper-Upscale Hotels? / Taegoo (Terry) Kim [et al]
The influence of hotel website factors on e-loyalty in a B2C context / Woo Gon Kim [et al.]
Modelling roles of task-technology fit and self-efficacy in hotel employees' usage behaviours of hotel information systems / Taegoo (Terry) Kim [et al.]
Cross-cultural comparison of the image of Guam perceived by Korean and Japanese leisure travelers: importance-performonce analysis / Gyehee Lee, Choong-Ki Lee