Seminar on the ideal product, the ideal customer, the ideal company? : new perspectives in customer satisfaction research, London (UK) 27th-29th January 1993 / org. European Society for Opinion and Marketing Research
A competitividade de Portugal: desenvolver a auto-confiança : Resumo da Primeira Fase / Monitor Company
Prioridades de actuação para 1994 : Versão preliminar / ICEP