Best pratices in the US lodging inustry: overview, methods and champions / Laurette Dubé [et al.]
Managing for excellence : conclusions and challenges from of best practices in the U.S. lodging industry / Laurette Dubé [et al.]
Revisiting the best of the best: innovations in hotel pratice / Cathy A. Enz, Judy A. Signaw
Creating a competitive advantage by building resource capability: the case of outback steakhouse Korea / Cathy A. Enz
How Fast Do New Hotels Ramp Up Performance? / Cathy A. Enz, Ángel Peiró-Signes, María-del-Val Segarra-Oña