1.		In-flight service performance and passenger loyalty: A cross-national (China/Korea) study of travelers using low-cost carriers / Heesup Han, Sunghyup Sean Hyun, Wansoo Kim Autor: Heesup, Han Coautor: ; Hyun, Sunghyup Sean Kim, Wansoo
2.		Effects of stability and controllability attribution on service recovery evaluation in the context of the airline industry / Davoud Nikbin [et al.] Resp- Sec.: Nikbin, Davoud Marimuthu, Malliba Hyun, Sunghyup Sean Ismail, Ishak