Operational relationships / Nick Johns
Food and beverage developments / Chris Brown, Josef Ransley
International dimensions / Josef Ransley
Maintenance / Alec Dirkis
Fortuna Inc: an integrated case study / Josef Ransley, Hadyn Ingram
The international hospitality business : management and operations / Larry Yu
Trás-os-Montes e Alto Douro / Clara Torrado
The business of hotels / S. Medlik, H. Ingram
Meeting the needs of japanese consumers: hotels in Japan and the United States / Miwako Yamaguchi, Daniel A. Emenheiser, Johnny Sue Reynolds
Monitoring hotel performance using occupancy time-series analysis: the concept of occupancy performance space / Douglas Jeffrey, Robin R. D. Barden