1.		Visitor centre staffing: Involving volunteers / Karen A. Smith, Kirsten Holmes Autor: Smith, Karen A. Coautor: ; Holmes, Kirsten COTA(S): RE-1193
2.		The 2012 Olympic Ambassadors and sustainable tourism legacy / Geoff Nichols, Rita Ralston and Kirsten Holmes Autor: Nichols, Geoff Coautor: ; Ralston, Rita Holmes, Kirsten COTA(S): RE-926