Turismo de Portugal

161. 

A marca no turismo : Aglutinador de clientela / Manuel Durães Rocha

Autor: Rocha, Manuel Durães

Analíticos  
162. 

Novas tecnologias / Carina Monteiro

Autor: Monteiro, Carina

Analíticos  
163. 

Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study / Riyad Eid

Autor: Eid, Riyad

Analíticos  
164. 

The effect of servant leadership on customer value co-creation: A cross-level analysis of key mediating roles / Chan Hsiao, Yi-Hsuan Lee, Wan-Jun Chen

Autor: Chan, Hsiao Coautor: ; Yi-Hsuan, Lee
Wan-Jun, Chen

Analíticos  
165. 

Por y para todos… Turismo 2020. Plan del turismo Español horizonte 2020 : Plan del turismo Español horizonte 2020 / Editur, Ediciones Turísticas, S.A.

Data Publicação: 2007 Col.autor: Editur, Ediciones Turísticas, S.A.

Monografias  
166. 

The influence of message framing on hotel guests’ linen-reuse Iitentions / Julia E. Blose, Rhonda W. Mack, Robert E. Pitts

Autor: Blose, Jula E. Coautor: ; Mack, Rhonda W.
Pitts, Robert E.

Analíticos  
167. 

“I want to help” versus “I am just mad”: how affective commitment influences customer feedback decisions / Stephanie Qing Liu, Anna S. Mattila

Autor: Liu, Stephanie Qing Coautor: ; Mattila, Anna S.

Analíticos  
168. 

Measuring users’ value experience on a travel website (e-Value): what value Is cocreated by the user? / Amrul Asraf Mohd-Any, Heidi Winklhofer, Christine Ennew

Autor: Mohd-Any, Amrul Asraf Coautor: ; Winklhofer, Heidi
Ennew, Christine

Analíticos  
169. 

Customers’ perceived benefits of a frequent-flyer program / Nic S. Terblanche

Autor: Terblanche, Nic. S.

Analíticos  
170. 

Understanding active loyalty behavior in hotel reward programs through customers’ switching costs and perceived program value / Karen Lijia Xie [et al.]

Resp- Sec.: Xie, Karen Lijia
Lina, Xiong
Chih-Chien, Chen
Hu, Clark

Analíticos  
171. 

Conceptualising customer-to-customer value co-creation in tourism / Ivana Rihova [et al.]

Resp- Sec.: Rihova, Ivana
Buhalis, Dimitrios
Moital, Miguel
Gouthro, Mary-Beth

Analíticos  
172. 

Como fidelizar um cliente. / Marta Barradas

Autor: Barradas, Marta

Analíticos  
173. 

Muslim tourist perceived value in the hospitality and tourism industry / Riyad Eid, Hatem El-Gohary

Autor: Eid, Riyad Coautor: ; El-Gohary, Hatem

Analíticos  
174. 

How global airports engage social media users: a study of facebook use and its role in stakeholder communication / Walanchalee Wattanacharoensil, Markus Schuckert

Autor: Wattanacharoensil, Walanchalee Coautor: ; Schuckert, Markus

Analíticos  
175. 

The impact of customer sacrifice and attachment styles on perceived hospitality / Srikanth Beldona, Hemant V. Kher

Autor: Beldona, Srikanth Coautor: ; Kher, Hemant V.

Analíticos  
176. 

When customers complain: the value of customer orientation in service recovery / Joanne Jung-Eun Yoo, Taegoo Terry Kim, Gyehee Lee

Autor: Yoo, Joanne Jung-Eun Coautor: ; Kim, Taegoo Terry
Gyehee, Lee

Analíticos  
177. 

Revenue management: progress, challenges, and research prospects / Xuan Lorna Wang [et al.]

Resp- Sec.: Xuan, Lorna Wang
Heo, Cindy Yoonjoung
Schwartz, Zvi
Legohérel, Patrick
Specklin, Frédéric

Analíticos  
178. 

A structural model of host authenticity / Qilou (Bill) Shou [et al.]

Resp- Sec.: Qilou, (Bill) Zhou
Jie, Zhang
Honglei, Zhang
Jinhai, Ma

Analíticos  
179. 

Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentations among hotel customers / Bekir Bora Dedeoglu, Kemal Gürkan Küçükergin, Sevgi Balikçioglu

Autor: Dedeoglu, Bekir Bora Coautor: ; Küçükergin, Kemal Gürkan
Balikçioglu, Sevgi

Analíticos  
180. 

How customer experience affects the customer-based brand equity for tourism destinations / Yan Yang, Xiaoming Liu, Jun Li

Autor: Yan, Yang Coautor: ; Xiaoming, Lui
Jun, Li

Analíticos