NYRON - Bibliotecas . Arquivos . Museus

41. Analíticos  

A marca no turismo : Aglutinador de clientela / Manuel Durães Rocha

Autor: Rocha, Manuel Durães

COTA(S): RP-1826

42. Analíticos  

Novas tecnologias / Carina Monteiro

Autor: Monteiro, Carina

COTA(S): RP-1062

43. Analíticos  

Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study / Riyad Eid

Autor: Eid, Riyad

COTA(S): RE-1610

44. Analíticos  

The effect of servant leadership on customer value co-creation: A cross-level analysis of key mediating roles / Chan Hsiao, Yi-Hsuan Lee, Wan-Jun Chen

Autor: Chan, Hsiao

COTA(S): RE-1193

45. Analíticos  

The influence of message framing on hotel guests’ linen-reuse Iitentions / Julia E. Blose, Rhonda W. Mack, Robert E. Pitts

Autor: Blose, Jula E.

COTA(S): RE-1268

46. Analíticos  

“I want to help” versus “I am just mad”: how affective commitment influences customer feedback decisions / Stephanie Qing Liu, Anna S. Mattila

Autor: Liu, Stephanie Qing

COTA(S): RE-1268

47. Analíticos  

Measuring users’ value experience on a travel website (e-Value): what value Is cocreated by the user? / Amrul Asraf Mohd-Any, Heidi Winklhofer, Christine Ennew

Autor: Mohd-Any, Amrul Asraf

COTA(S): RE-111

48. Analíticos  

Customers’ perceived benefits of a frequent-flyer program / Nic S. Terblanche

Autor: Terblanche, Nic. S.

COTA(S): RE-1562

49. Analíticos  

Understanding active loyalty behavior in hotel reward programs through customers’ switching costs and perceived program value / Karen Lijia Xie [et al.]

COTA(S): RE-1562

50. Analíticos  

Conceptualising customer-to-customer value co-creation in tourism / Ivana Rihova [et al.]

COTA(S): RE-1610