Turismo de Portugal

Título/Resp.:

Managing customer citizenship behaviour: the moderating roles of employee responsiveness and organizational reassurance / Vincent Wing Sun Tung, Po-Ju Chen and Markus Schuckert

Autor(es):

Tung, Vincent Wing Sun; Po-Ju, Chen; Schuckert, Markus

IN:

Tourism Management. - London, 1982, ISSN 0261-5177. - Vol. 59 (April 2017), p. 23 - 35

Assunto(s):

Consumidores; Comportamento turístico; Mudança social; Teoria social

Analíticos  
COTASIGLACÓDIGO BARRASESTADO
RE-1193CD300100032190Livre