Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness / Heesup Han, Sunghyup Sean Hyun
Luxury cruise travelers: other customer perceptions / Sunghyup Sean Hyun, Heesup Han
Negative effects of perceived crowding on travelers’ identification with cruise brand / Sunghyup Sean Hyun, Min Gyung Kim
Creating new relationships through tourism: a qualitative analysis of tourist motivations of older individuals in Japan / Eunju Ryu, Sunghyup Sean Hyun, Changsup Shim
The role of airline travelers’ pre-recovery emotions during the service recovery process / Davoud Nikbin [et al.]
Critical in-flight and ground-service factors influencing brand prestige and relationships between brand prestige, well-being preceptions, and brand loyalty: first-class passengers / Young-joo Ahn, Insin Kim, Sunghyup Sean Hyun
An integration of cognitive appraisal theory and script theory in the luxury cruise sector: the bridging role of recollection and storytelling / Aikaterini Manthiou, Juhee Kang and Sunghyup Sean Hyun