Strategic winery tourism and management : Building competitive winery tourism and winery management strategy / Lee, Kyuho
In pursuit of service excellence: investigating the role of psychological contracts and organizational identification of frontline hotel employees / Vinh Nhat Lu [et al.]
Deciding not to choose: Delegation to social surrogates in tourism decisions / Matthew J. Stone
What makes an online consumer review trustworthy? / Raffaele Filieri
The role of customer engagement in building consumer loyalty to tourism brands / Kevin Kam Fung So [et al.]
Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks
Guilt-decreasing marketing appeals: The efficacy of vacation advertising on Chinese tourists / Girish Prayag and Isabella Soscia
The effects of perceived destination ability and destination brand love on tourists' loyalty to post-disaster tourism destinations: The case of Korean tourists to Japan / Kwang-Ho Lee and Sunghyup Sean Hyun
Emotional encounters of Chinese tourists to Japan / Mingjie Ji, Mimi Li and Cathy H. C. Hsu
Application of the extended theory of planned behavior to intention to travel to Japan among Taiwanese Youth: Investigating the moderating effect of past visit experience / Chi-Ming Hsieh, Sung Hee Park and Regina McNally