User friendly long distance trains (Itercity, Interregio) / J. Wichser
Intermodal issues - an irish perspective / Pat McKay
Improvement of Kansai international airport as tourism infrastructure and tourism development policy in Kansai area / Kiwamu Inoue
British tour operators: implications for quality / Mary Klemm and Lynn Parkinson
La croisière: attentes et prestations proposées / Patrice Regnier
British Airways and the new airline economics / Trevor French
Os direitos de quem voa : acordo protege passageiros do transporte aéreo
Síndroma da classe económica / Susana Oliveira
Taiwan outbound / Murray Bailey
Inverclyde ferry services: a passenger segmentation analysis / Margaret Graham, Victoria Russell