A multilevel investigation of the role of retail stores in cross-border shopping / Ipkin Anthony wong and Iok Keng Veronica Lam

AUTOR(ES): Ipkin, Anthony Wong; Iok, Keng Veronica Lam

IN: Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 33, nº 4 - 6 (May - September 2016), p. 837 - 853

ASSUNTOS: Turismo de shopping; Fronteiras; Fidelização; Satisfação dos consumidores; Viagens; Comportamento