Internacional hotel prices and cost structures
Empowerment : trust vs. control / Lawrence E. Sternberg
Yield management : putting people in the big picture / Peter Jones, Donna Hamilton
Seven current hotel-valuation techniques / Stephen Rushmore
The travel and tourism industry in the Netherlands
The travel and tourism industry in Australia
The travel and tourism industry in the USA
The travel and tourism industry in Norway
Client perceptions of hotels : A multi-attribute approach / Farouk Saleh, Chris Ryan
Exemple de formation-encadrement intra-entreprise en hygiène et ssecurité alimentaire dans les établissements hôteliers / Moncef Chahed
Conference and function cancellation fees and customer goodwill / Jerry S. Hartley, Stephen F. Witt
Environmental management for hotels : the industry guide to best practice / International Hotels Environmental Initiative
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