
1.		Internacional hotel prices and cost structures
2.		Empowerment : trust vs. control / Lawrence E. Sternberg Autor: Sternberg, Lawrence E.
3.		Yield management : putting people in the big picture / Peter Jones, Donna Hamilton Autor: Jones, Peter Coautor: ; Hamilton, Donna
4.		Seven current hotel-valuation techniques / Stephen Rushmore Autor: Rushmore, Stephen
5.		The travel and tourism industry in the Netherlands
6.		The travel and tourism industry in Australia
7.		The travel and tourism industry in the USA
8.		The travel and tourism industry in Norway
9.		Client perceptions of hotels : A multi-attribute approach / Farouk Saleh, Chris Ryan Autor: Saleh, Farouk Coautor: ; Ryan, Chris
10.		Exemple de formation-encadrement intra-entreprise en hygiène et ssecurité alimentaire dans les établissements hôteliers / Moncef Chahed Autor: Chahed, Moncef
11.		Conference and function cancellation fees and customer goodwill / Jerry S. Hartley, Stephen F. Witt Autor: Hartley, Jerry S. Coautor: ; Witt, Stephen F
12.		Environmental management for hotels : the industry guide to best practice / International Hotels Environmental Initiative Data Publicação: 1993 Col.autor: International Hotels Environmental Initiative