How wired are we? The selection and use of new technology / Karthik Namasivayam, Cathy A. Enz, Judy A. Siguaw
The pricing of lodging stocks: a reality check / Anwar R. Elgonemy
Creating visible customer value: how customers view best-pratice champions / Laurette Dubé, Leo M. Renaghan
Investigating the relationship between employee satisfaction and guest satisfaction / Michael A. Spinelli, George C. Canavos
Increasing the effectiveness of hotels' investments / Chee W. Chow, Penny L. Wright, Kamal H. Haddad