Operational relationships / Nick Johns
Food and beverage developments / Chris Brown, Josef Ransley
International dimensions / Josef Ransley
Maintenance / Alec Dirkis
Fortuna Inc: an integrated case study / Josef Ransley, Hadyn Ingram
Meeting the needs of japanese consumers: hotels in Japan and the United States / Miwako Yamaguchi, Daniel A. Emenheiser, Johnny Sue Reynolds
Monitoring hotel performance using occupancy time-series analysis: the concept of occupancy performance space / Douglas Jeffrey, Robin R. D. Barden
Managing for excellence : conclusions and challenges from of best practices in the U.S. lodging industry / Laurette Dubé [et al.]
Women in hotel management / Robert H. Woods, Douglas Viehland
Why buyers pay a premium for hotels / Carol Pernsteiner, Alan Gart
Applying value drivers to hotel valuation / Oggie Ganchev
How big is small? : a study of Bed & Breakfasts, country inns small hotels / Pamela Lanier, David Caples, Helen Cook
Convention services management in Sidney four to five star hotels / Vivienne McCabe, Paul Weeks
European hotel branding / Andrew Sangster
Les parcs naturels régionaux, des espaces de développement économique à part entière / Denis Legrand
An investigation of employees' job satisfation: the case of hotels in Hong Kong / Terry Lam, Hanquin Zhang, Tom Baum
Agency problems and hotel appraisal accuracy. An exploratory study / Michael C. Dalbor, William P. Andrew
A utilização de sistemas solares térmicos para águas quentes sanitárias nas unidades hoteleiras de 3 estrelas do Algarve / António Mortal, António Lameirão
Hotel general managers : focused on the core business / Robert H. Woods
Revenue enhancement, part 2 : making more money at your hotel / Bill Quain, Michael Sansbury, ted Abernrthy